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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexander Morton

January 8, 2026

5  out of  5
rating by Alexander Morton
"Alyssa helped me get set up on a new auto policy today and it was completely stress free! She even helped me save some more money than I would’ve originally too by educating me about grouping up my insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Alyssa was able to make your experience stress-free and help you save money by grouping your insurance. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out!"
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Sandra Upshaw

January 8, 2026

2  out of  5
rating by Sandra Upshaw
"They couldn't help me"
We responded:
"We take all feedback seriously; however, after reviewing our records, we found no record of your information or any service provided to you. If you believe this is an error or would like more assistance we would appreciate the opportunity to better understand your situation and help. Please feel free to contact us directly at 409-783-9355 so we can address your concerns."
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Dustin J

December 31, 2025

5  out of  5
rating by Dustin J
"If you think you may be overpaying I highly recommend giving them a call to see what they can do for you! Shayla was able to save us over $115 a month on our auto and also took the time to explain every coverage very thoroughly which is something I've never had an agent do. Great experience so far!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Shayla was able to save you money and provide clear, thorough explanations of your coverage. It’s our goal to make sure every customer feels confident and informed about their insurance. We appreciate your recommendation!"
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Trace Moore

December 29, 2025

5  out of  5
rating by Trace Moore
"Andrea made the process of getting quotes a very easy process and was very helpful. All questions were answered and was a very smooth process. I would recommend Lauren Gilbert State Farm to anyone looking for insurance!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Andrea made the quoting process easy and smooth for you. Your recommendation means a lot to us, and we’re here whenever you need assistance with your insurance."
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Marissa

December 29, 2025

5  out of  5
rating by Marissa
"Shayla was super helpful and the other ladies in the office were very nice as well! Definitely recommend them!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Shayla and the rest of our team provided you with helpful and friendly service. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Brianna Byrd

December 11, 2025

5  out of  5
rating by Brianna Byrd
"Alyssa helped me secure the insurance I needed. She was kind, friendly, and professional throughout the process. Her knowledge was impressive, and she paid close attention to every detail and answered all of my questions thoroughly. Thanks to her, I can now rest easy and feel confident in the insurance choices I made."
We responded:
"Thank you for your thoughtful review! We’re so happy to hear that Alyssa provided you with knowledgeable, kind, and attentive service. It’s wonderful to know you feel confident and secure with your insurance choices. We appreciate your trust and are here for you whenever you need us!"
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Brianna Leger

November 28, 2025

5  out of  5
rating by Brianna Leger
"Amazing! I highly recommend Andrea!"
We responded:
"Thank you for your feedback! If you ever have any questions or need assistance, feel free to reach out!"
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Garrett Bonds

November 27, 2025

5  out of  5
rating by Garrett Bonds
"Andrea was such a pleasure to work with! Made the entire process so easy and answered every question my wife and I had without hesitation. 10/10 customer service! Highly recommend working with Andrea at Lauren Gilbert - State Farm in vidor!"
We responded:
"Thank you so much for your fantastic feedback! We’re thrilled to hear that Andrea made the process easy and provided excellent customer service to you and your wife. Your recommendation means a lot to us! We look forward to continuing to serve you."
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Angela Smith

November 24, 2025

5  out of  5
rating by Angela Smith
"State Farm helped me tremendously with vehicle ins . Saved me 200.00 a month Shayla was very knowledgeable, prompt, and very cordial . Very friendly environment of other agents as well . They always look out for my best interest . I like the fact there is a local office you can go in and deal with real people that have your best interest at heart ! They are definitely worth checking out . A+"
We responded:
"Thank you for sharing your experience! We’re so glad Shayla and our team were able to help you save on your vehicle insurance while providing knowledgeable and friendly service. We take pride in offering a welcoming, local office where our customers feel valued and supported. Your kind words mean a lot to us, and we appreciate your recommendation!"
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CopperDiablo27

November 18, 2025

5  out of  5
rating by CopperDiablo27
"Lauren was so helpful and went over things in great detail. Very easy to get things going."
We responded:
"Thank you for your feedback! If you ever have any questions or need assistance, feel free to reach out!"
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Cayce Crippen

November 5, 2025

5  out of  5
rating by Cayce Crippen
"The agent was very nice and helped me out the best she could."
We responded:
"Thank you for your feedback! If you ever have any questions or need assistance, feel free to reach out!"
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Landon Brinkley

November 4, 2025

5  out of  5
rating by Landon Brinkley
"I have been getting my insurance here for years and I am getting the best rate I have ever gotten ! The service is great and I couldn't ask for better any where else . Thank you for looking out for me and my family."
We responded:
"Thank you for your continued trust and loyalty over the years! We’re thrilled to hear you’re getting the best rates and excellent service with us. It’s our pleasure to look out for you and your family, and we’re always here to support your insurance needs."
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Grace Weber

October 29, 2025

5  out of  5
rating by Grace Weber
"Alyssa was FANTASTIC!! She helped save us money and understand our policy in a comprehensive and effective manner! As a young newlywed couple this was an AMAZING experience and we will definitely be keeping her around :)"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Alyssa provided such a fantastic experience and helped you save money while clearly explaining your policy. Congratulations on your new journey as a married couple! We’re honored to be part of it and look forward to supporting you both for years to come."
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Stephen Allen

October 24, 2025

5  out of  5
rating by Stephen Allen
"She was a good rep and gave me a great price on my vehicle insurance and I appreciate her so much and I want to thank shayla"
We responded:
"Thank you for your kind words! We’re so glad Shayla was able to provide you with great service and a price you’re happy with. We appreciate your thanks and look forward to assisting you with your insurance needs in the future!"
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Victoria Carpenter

October 23, 2025

5  out of  5
rating by Victoria Carpenter
"Alyssa is amazing and got us SUCH a good deal! Very very happy with our outcome!! We are saving over $100 dollars now a month-with better Coverage!!! 🖤🥹 Thank yall so much for everything yall do!"
We responded:
"Thank you for sharing your wonderful experience! We're so happy Alyssa was able to secure such a great deal for you with better coverage and significant savings. Your satisfaction means the world to us! If you ever need anything else, we're here to help."
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Alaine Ashworth

October 22, 2025

5  out of  5
rating by Alaine Ashworth
"They would call me every month until they could get my insurance down for me and they did very nice ladies and helpful took care of everything for me this is my 2 time using them ! Love doing business with them ."
We responded:
"Thank you so much for your loyalty and kind words! We're glad our team’s persistence and support helped you get the best insurance rates. It’s wonderful to hear you’ve had a great experience with us for the second time. We truly appreciate your business and look forward to continuing to assist you!"
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Gaylene Chargois

October 22, 2025

5  out of  5
rating by Gaylene Chargois
"Andrea helped me out big time on my renewal from Progressive!! Very welcoming and sweet! Hope to stay for years."
We responded:
"Thank you for your kind words! We're thrilled that Andrea was so helpful with your renewal and made you feel welcome. We look forward to having you with us for many years to come!"
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Matt Pipe

October 21, 2025

5  out of  5
rating by Matt Pipe
"Karleigh Was great to work with. Got me a great rate and made switching to State Farm very easy ."
We responded:
"Thank you for sharing your experience! We're happy to hear that Karleigh made switching to State Farm easy and helped you secure a great rate. We appreciate your feedback and look forward to serving you in the future!"
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yuliana regalado

October 21, 2025

5  out of  5
rating by yuliana regalado
"Alyssa did an mazing job explaining how my policy worked and how I was going to be covered if anything were to happen to me and my husband. 10/10"
We responded:
"Thank you for your fantastic review! We're so glad Alyssa was able to clearly explain your policy and coverage for you and your husband. Your 10/10 means a lot to us! If you ever have any questions, we're here to help."
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Spencer Cochran

October 21, 2025

5  out of  5
rating by Spencer Cochran
"Customer service was great! I highly recommend working with Shayla, she was great."
We responded:
"Thank you for your wonderful recommendation! We're delighted to hear that Shayla provided you with excellent customer service. We appreciate your support and look forward to assisting you again!"
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John Panzarella

October 20, 2025

5  out of  5
rating by John Panzarella
"Andrea is AWESOME!!!!!! She helped me get my cars and life insurance sorted out."
We responded:
"Thank you for your enthusiastic feedback! We're so glad to hear that Andrea was able to help you with your car and life insurance. We appreciate your support and are here whenever you need us!"
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Sean Crook

October 20, 2025

5  out of  5
rating by Sean Crook
"Lauren did amazing! She helped me get an affordable rate and get better coverage in the process. 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lauren was able to help you secure an affordable rate and better coverage. We appreciate your review and look forward to assisting you again in the future!"
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Sarah Ewing Frazier

September 30, 2025

5  out of  5
rating by Sarah Ewing Frazier
"Great experience"
We responded:
"Thank you for sharing your great experience! We’re happy to have been of service and look forward to helping you again."
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Ramon Villa

September 9, 2025

5  out of  5
rating by Ramon Villa
"Andrea was so helpful and explained everything so thoroughly. I am very satisfied with her service."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Andrea was able to provide thorough explanations and that you’re very satisfied with her service. We appreciate your trust and look forward to assisting you again in the future!"
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Matthew McNabb

September 4, 2025

5  out of  5
rating by Matthew McNabb
"Super helpful, answered all my questions and helped me switch my auto insurance over. They couldn’t have made it easier. Thank you."
We responded:
"Thank you for your kind words! We’re so glad we could make switching your auto insurance easy and answer all your questions. It’s our pleasure to help, and we appreciate your trust in us. Please don’t hesitate to reach out if you need anything else!"