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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew McNabb

September 4, 2025

5  out of  5
rating by Matthew McNabb
"Super helpful, answered all my questions and helped me switch my auto insurance over. They couldn’t have made it easier. Thank you."
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Trace Jaganeaux

August 28, 2025

5  out of  5
rating by Trace Jaganeaux
"“Great Customer Service” Alyssa was able to get us a better quote and super fast switching policy’s Great job!!!"
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Monterey Valladares

August 27, 2025

5  out of  5
rating by Monterey Valladares
"Alyssa and Lauren were very kind and easy to work with! Also very patient with me and that really goes a long way for me because I was busy the first day I dealt with them and they treated me with kindness and respect"
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Christine Capps

August 27, 2025

5  out of  5
rating by Christine Capps
"Very friendly, goes the mile to get you the coverage you need at the best price! Switching to State Farm saved me 40$ a month…. Doesn’t sound like much, but add that up over a 6 month time frame and it is a lot! Give her a call….. she will get you taken care of!"
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Thomas Frazier

August 7, 2025

5  out of  5
rating by Thomas Frazier
"Alyssa was Fabulous !! She was able to help me save money on a new Homehowners Policy and discount my car insurance even more. No Hassle, she made it so mich easier than I thought it would be."
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Madi B.

August 7, 2025

1  out of  5
rating by Madi B.
"Just don’t. They make up a number to quote you and then charge you something completely different."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Cadence Lee

August 5, 2025

5  out of  5
rating by Cadence Lee
"Lauren was awesome she really helped me out figuring everything out and helped me get some really good discounts !!!!!"
We responded:
"Thank you for your review ! We appreciate you choosing our agency for your all your insurance needs."
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Shelby Picha

July 18, 2025

5  out of  5
rating by Shelby Picha
"Alyssa helped me and my boyfriend get affordable car insurance and renters insured for under our max price range. Especially in this economy, every penny counts and she was a big help in our savings journey!!"
We responded:
"Thank you for the five-star review! We're thrilled you chose to trust our agency with your car insurance and renters insurance needs. We appreciate your business. "
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Freddy Mejias

July 15, 2025

5  out of  5
rating by Freddy Mejias
"Alyssa did a fantastic job of getting me the renters insurance I need in a matter of minutes. So kind and professional and all paperwork was immediately emailed to me"
We responded:
"Thank you for your review! We look forward to serving your insurance needs in the future. "
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AWildAraAppears

July 11, 2025

5  out of  5
rating by AWildAraAppears
"Super friendly, incredibly helpful, and very respectful. Easy to talk to, and understanding. Have never had anything but the best of experiences."
We responded:
"Thank you for the review! We're so glad to hear you always have a good experience with our office. We appreciate your business. "
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December Loden

July 1, 2025

5  out of  5
rating by December Loden
"Andrea is the absolute best! Not only did she save us money on our home and auto. She called to check on us after the policy was in place. Asked if we had any further questions. Stayed in the phone with me for almost an hour getting our quote information. They are personable and you feel cared for as a policy holder."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Roxana Corralejo

June 30, 2025

5  out of  5
rating by Roxana Corralejo
"I was so tired of getting overcharged by Progressive and a friend recommended I called Lauren Gilbert with State Farm Insurance. Lauren and Andrea we're very understanding and knowledgeable. They gave me a great plan at a reasonable price. I highly recommend these ladies at State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto insurance needs, just let us know! "
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Melanie Queen

June 30, 2025

5  out of  5
rating by Melanie Queen
"Absolutely love working with all the lady's here. They always help and get me on my way."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto insurance and renters insurance needs. "
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Sara Chadwick

June 21, 2025

5  out of  5
rating by Sara Chadwick
"Absolutely did great helping me find the coverage I was looking for, without interfering with my hectic schedule."
We responded:
"Thank you for your review ! We appreciate you choosing our agency for your auto insurance needs."
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Corliss Patton

June 17, 2025

5  out of  5
rating by Corliss Patton
"I highly recommend using Lauren Gilbert -State Farm. They are always willing to help us with anything we need & they also help our family members with their insurance needs. Thank you!"
We responded:
"Thank you for your review ! We appreciate you choosing our agency for your auto insurance needs."
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Jada Belanger

June 16, 2025

5  out of  5
rating by Jada Belanger
"Awesome customer service! We have been with Geico for 6 years but Alyssa was able to get us a better quote and got us switched over quickly!"
We responded:
"Thank you for your review ! We appreciate you choosing our agency for your auto insurance needs."
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Alicia King

June 10, 2025

5  out of  5
rating by Alicia King
"Awesome customer service!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto insurance needs, just let us know! "
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mason baker

May 30, 2025

5  out of  5
rating by mason baker
"Awesome customer service all the way though"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with us and thank you for trusting us to take care of your auto insurance needs. We appreciate your support and look forward to serving you again soon. If you need anything else, feel free to reach out"
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Candice Smith

May 27, 2025

5  out of  5
rating by Candice Smith
"Andrea was super helpful! She answered every question I had and always responded in a timely manner!! All of the ladies in the office are super sweet and kind!!"
We responded:
"Thank you for the awesome review and for trusting us to take care of your auto insurance! We appreciate your business. "
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Jenn

April 30, 2025

5  out of  5
rating by Jenn
"Andrea is amazing!! Super informative and reviews customer accounts frequently enough that I get a call when she thinks she can save me money without compromising my coverage. Worth calling to at least get a quote for sure!"
We responded:
"Thank you for the five star review! We appreciate your business and thank you for trusting us to take care of your insurance. "
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Leann Johnson

April 30, 2025

5  out of  5
rating by Leann Johnson
"Best customer service I've ever experienced with insurance."
We responded:
"We're thrilled you had such a positive experience with our office and look forward to continuing to take care of your insurance needs in the future. Thank you for your business!"
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Amanda Jones

April 24, 2025

5  out of  5
rating by Amanda Jones
"Best customer service I've ever experienced. Only insurance office I will refer family and friends too. Always personable, don't just act like they care, they actually do. I have never had an issue in the years I've been with Lauren Gilbert's office. They are all amazing!! Thank you for serving us in our community as you do!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor for your auto insurance. "
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Jon P Ball

February 28, 2025

5  out of  5
rating by Jon P Ball
"Everyone at the offfice is always friendly and prompt. They take care of my personal and business insurance. I highly recommend Lauren Gilbert State farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you have had a positive experience with our team. Providing friendly and prompt service is our priority, and we're glad we could assist you with both your personal and business insurance needs. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."
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Micah Wade

February 13, 2025

5  out of  5
rating by Micah Wade
"She was so so helpful! Had me a quote within minutes! Will definitely be using her!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you found our service helpful and efficient. Getting a quote quickly is important, and we're glad we could meet your needs for auto insurance. We look forward to working with you in the future!"
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Kaytlynn B

February 5, 2025

5  out of  5
rating by Kaytlynn B
"Been with Statefarm for years. They have the best insurance rates compared to other companies I’ve used in the past. The team at the Vidor office is always attentive to your insurance needs and has great customer service! We appreciate y’all. Shoutout to Andrea for our last review. Thank you for your help :)"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for so many years! We're thrilled to hear that you find our rates competitive and that our team at the Vidor office has been attentive to your insurance needs. Your appreciation means a lot to us, and we’re glad to know that Andrea was able to assist you effectively. If you ever need anything else, don’t hesitate to reach out. We’re here to help!"